Privacy Policy

1. Data Collection and Use

We collect and process personal data that you provide to us, that is generated in the course of your use of our services, or that we obtain from third parties, always in accordance with the principles outlined below. The types of data we process, the purposes for which we process it, and the legal bases for processing will be made clear to you at the time of collection or as otherwise required by law.

Types of Personal Data We Collect

Depending on the nature of your interaction with us, we may collect the following categories of personal data:

• Identification and Contact Data: Such as your name, address, telephone number, email address, and other contact details.
• Technical and Usage Data: Including your IP address, browser type and version, device identifiers, operating system, referral source, length of visit, page views, and website navigation paths.
• Communication Data: Information contained in or relating to any communications that you send to us, including the content of emails, contact form submissions, and other correspondence.
• Transactional Data: Information relating to transactions carried out between you and us, including details of services you have purchased or enquired about.
• Preference Data: Information about your preferences and interests as indicated by your use of our website and services.
• Cookie and Tracking Data: Data collected through cookies and similar technologies (please refer to our Cookie Policy for further details).

How We Collect Personal Data

We collect personal data in the following ways:

• Direct Collection: You provide personal data to us directly when you:
  • Contact us via email, telephone, or our website contact forms;
  • Register or subscribe to our services;
  • Conduct a transaction or request information about our services;
  • Participate in surveys, promotions, or other activities on our website.
• Automated Collection: We automatically collect certain technical and usage data when you interact with our website through:
  • Cookies and similar technologies (see our Cookie Policy);
  • Server logs and analytics tools that record details of your visit and usage patterns.
• Third-Party Sources: Where permitted by law, we may receive personal data about you from third parties, such as:
  • Service providers who assist us in operating our website or delivering our services;
  • Publicly available sources or registers.

We only collect personal data that is necessary for the purposes described in this Privacy Policy and as required by law. Where appropriate, we will inform you at the time of collection whether the provision of personal data is mandatory or voluntary, and the possible consequences of failing to provide such data.

2. Data Processing Principles and Duties

We process personal data in accordance with the following principles:

2.1. Lawfulness, Good Faith, and Proportionality: Personal data is processed lawfully, in good faith, and in accordance with the principle of proportionality.

2.2. Transparency and Purpose: The collection and purpose of processing personal data is always transparent to you. We inform you about the collection and use of your data as required by law.

2.3. Automated Decisions: If decisions based solely on automated processing have legal consequences or significant impact on you, we will inform you as required by law.

2.4. Purpose Limitation: Personal data is only processed for the purposes indicated or agreed at the time of collection, evident from the circumstances, or as provided by law.

2.5. Data Accuracy: We ensure that the personal data we process is accurate and kept up to date.

2.6. Data Transfers: Personal data will not be transferred abroad if the privacy of the data subject may be seriously endangered (see Section 5).

2.7. Privacy by Design and Default: We design our data processing activities to comply with data protection law, ensuring that processing is limited to the minimum required for the respective purpose.

2.8. Data Security: Personal data is protected from unlawful and unauthorised processing by appropriate technical and organisational measures.

2.9. Processing Against the Will of the Data Subject: Personal data is not processed against your explicit will, unless justified by an overriding private or public interest, or by law.

2.10. Sensitive Data: Sensitive personal data is not disclosed to third parties unless justified by your explicit consent, an overriding interest, or by law.

2.11. Data Retention: Personal data is destroyed or anonymised as soon as it is no longer required for the processing purpose.

2.12. Data Protection Impact Assessment: Where processing may constitute a high risk to your personality or fundamental rights, we will conduct a data protection impact assessment and consult the FDPIC if required.

3. Your Rights

You have the following rights regarding your data under Swiss data protection law:

• Right of Access: You may request information about the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where permitted by law.
• Right to Restriction of Processing: You may request restriction of processing under certain circumstances.
• Right to Object: You may object to the processing of your personal data for particular purposes.
• Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format or have it transmitted to another controller.

To exercise your rights, please contact us using the details provided below.

4. Data Security

We implement technical and organisational measures to protect your personal data against:

• Unlawful or accidental loss, deletion, or destruction;
• Technical errors;
• Forgery, theft, or unlawful use;
• Unauthorised altering, copying, accessing, or other unauthorised processing.

These measures are appropriate to the type of data processed, the purpose, nature, extent, and circumstances of the processing, the risks involved, the state of the art, and the implementation costs.

5. Data Transfers Abroad

We may, at times, be required to transfer your data internationally. Your personal data will be transferred only if the destination country offers an adequate level of data protection as recognised by the Swiss Federal Council. In the absence of such legislation, your data may only be transferred if at least one of the following conditions is met:

• Data protection clauses in agreements ensuring adequate protection, notified to the FDPIC where required;
• Specific guarantees approved by the competent federal body, notified to the FDPIC where required;
• Standard data protection clauses (including amended EU Standard Contractual Clauses) approved or recognised by the FDPIC;
• Binding corporate rules approved by the FDPIC or a recognised authority;
• Your explicit consent to the data export;
• The disclosure is directly connected with the conclusion or performance of a contract with you or in your interest;
• The disclosure is essential to safeguard an overriding public interest or for the establishment, exercise, or enforcement of legal rights;
• The disclosure is required to protect life or physical integrity where consent cannot be obtained in time;
• The data has been made generally accessible by you and you have not expressly prohibited its processing;
• The data originates from a public register, provided legal conditions for consultation are met.

A full list of countries to which your personal data may be transferred or accessed from can be provided upon request.

6. Data Breaches

In the event of a data security breach:

• We will notify the FDPIC as soon as possible if the breach is likely to lead to a high risk to your personality or fundamental rights.
• We will inform you if required for your protection or if requested by the FDPIC, in a timely manner.
• Our processors are required to notify us of any data security breach as soon as possible.

7. Electronic Marketing

Our electronic marketing practices comply with the Swiss Federal Act Against Unfair Competition (UCA):

• Unsolicited automated mass advertising (including emails, SMS, automated calls, and fax messages) generally requires your prior consent (‘opt-in’).
• Exceptions apply if your contact information was obtained in the course of service delivery, you were given an opportunity to refuse (opt-out), and the advertising relates to similar services.
• All marketing emails will contain our correct name, address, and email contact, and provide an easy, free-of-charge opt-out mechanism.

8. Cookies

We use cookies and similar technologies in accordance with the Swiss Telecommunications Act (TCA):

• You will be informed about the use of cookies, their purpose, and how you can refuse them (e.g., via your browser settings).
• Where cookies collect personal data, the general rules of the FADP apply. Please refer to our [Cookie Policy] for more details.

9. Enforcement

We are committed to full compliance and to cooperating with the Federal Data Protection and Information Commissioner (FDPIC) as required.

10. Contact

If you have any questions about this Privacy Policy, your rights, or our data processing practices, please contact:

DigiDynamics Solutions AG
Contact Email Address: contact@digidynamicssolutions.com
Registered Address: Bleichistrasse 8, 6300 Zug, Switzerland
Registration Number: CHE-180.469.373

We reserve the right to amend this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Please review this policy regularly.